At jilired, we believe gaming should always be fun — never a source of stress or financial hardship. Our responsible gaming programme gives every Filipino player the tools and support they need to stay in control.
jilired takes its duty of care seriously. Here's how we protect our players across the Philippines — from Manila to Cebu, Davao to Quezon City.
Every jilired player must pass a rigorous KYC identity check before depositing or playing. We verify government-issued IDs — PhilSys, passport, driver's licence — to confirm all players are 21 or older.
Set daily, weekly, or monthly deposit limits directly from your jilired account dashboard. Once a limit is set, it takes effect immediately and can only be increased after a mandatory cooling-off period.
Enable session time alerts to receive notifications when you've been playing for a set duration. Taking regular breaks is one of the most effective ways to keep gaming enjoyable and under control.
If you feel you need a break, jilired's self-exclusion tool lets you temporarily or permanently block access to your account. Self-exclusion periods range from 30 days to permanent closure — your choice, your control.
Set a maximum loss threshold per day, week, or month. When your losses reach the limit you've chosen, jilired will automatically pause your gaming session until the period resets.
Our dedicated support team is available around the clock to assist players who have concerns about their gaming behaviour. Reach us anytime — we're here to help, not to judge.
jilired provides a full suite of player protection tools accessible directly from your account. Here's a closer look at what's available to you.
Take a structured break from jilired for 30, 60, 90, or 180 days. During this period, you will not be able to log in, deposit, or place bets. Promotional emails will also be suspended for the duration of your exclusion.
Choose to permanently close your jilired account. This action is irreversible. Your account will be deactivated, your data retained only as required by law, and you will be blocked from re-registering under the same identity.
Set daily, weekly, or monthly caps on how much you deposit or lose. Limits take effect immediately when reduced. Increases require a 24-hour cooling-off period to prevent impulsive decisions during a session.
Enable pop-up reminders at intervals of your choosing (every 30, 60, or 90 minutes). Each reminder shows your session duration and net gaming result, helping you make informed decisions about whether to continue playing.
Opt out of all bonus offers, free spin promotions, and marketing communications at any time. Removing the temptation of promotions can be an effective step for players who feel their gaming is becoming excessive.
Review a full history of your deposits, withdrawals, bets, and session durations from your jilired account dashboard. Transparency about your own gaming activity is a powerful tool for staying in control.
Ask yourself these questions honestly. If you answer "yes" to two or more, it may be time to use jilired's responsible gaming tools or seek support.
If any of these resonate with you, please reach out to our support team or use the self-exclusion tool in your jilired account.
Problem gambling can affect anyone — regardless of age, income, or background. Filipino players from all walks of life, from Makati professionals to Cebu students, can be affected. Recognising the warning signs early is the first step to getting help.
At jilired, we want every session to be enjoyable. Keep these golden rules in mind:
jilired operates under the regulatory oversight of the Philippine Amusement and Gaming Corporation (PAGCOR). PAGCOR's responsible gaming framework sets the standards we follow to protect Filipino players.
jilired's responsible gaming policies are developed in alignment with PAGCOR's regulatory requirements for player protection. PAGCOR maintains a national responsible gaming framework that all licensed operators in the Philippines must follow.
PAGCOR's responsible gaming standards require operators like jilired to implement age verification, self-exclusion programmes, player activity monitoring, and staff training on problem gambling identification.
jilired submits regular compliance reports to PAGCOR covering responsible gaming metrics, self-exclusion statistics, and player protection outcomes. Transparency with regulators is central to how we operate.
If you or someone you know is struggling with problem gambling, support is available in the Philippines. PAGCOR operates responsible gaming desks at its licensed venues, and several non-government organisations provide counselling and support services for Filipino players and their families.
You can also contact jilired's responsible gaming team directly at [email protected] with the subject line "Responsible Gaming Request" and we will respond within one business day.
Setting up responsible gaming controls on jilired takes less than two minutes. Here's how to do it step by step.
Sign in to your jilired account using your registered email and password.
Navigate to your profile icon in the top right corner and select "Account Settings."
Click the "Responsible Gaming" tab to access all available player protection tools.
Choose your deposit limits, loss limits, session reminders, or self-exclusion period and confirm your settings.
Gaming at jilired is meant to be a fun, exciting experience — not a financial burden. Set your limits, play within your means, and enjoy thousands of games knowing that jilired has your back every step of the way. For players 21 and above only.
For players 21 years and above only. Please play responsibly. jilired operates in compliance with PAGCOR regulations.